Refund Policy
At FABRIC FUTURE LIMITED (https://fabricfuture.global), we strive to ensure the highest quality of our products and customer satisfaction.
1. Return Eligibility
Due to the nature of our products:
- Cut fabrics (custom-measured or cut-to-order materials) are non-returnable and non-exchangeable.
2. Defective or Damaged Goods
If the product is defective, damaged, or does not match the order:
- The Buyer may request a return within 14 days from the date of delivery
- The Buyer must contact us at: global@fabricfuture.com
- Supporting evidence (photos/videos) may be required
3. Return Conditions
To be eligible for a return:
- The item must be unused
- The condition must match the original delivery condition
- The issue must be confirmed by our team
4. Return Shipping
- In case of defective or incorrect goods, we will cover the return shipping costs
- In other cases, returns are not accepted due to the nature of the products
5. Refund Options
Depending on the situation, we may offer:
- Full refund
- Partial refund
- Replacement of goods
Refunds are processed using the original payment method.
6. Contact
For any return-related requests, please contact:
📧 global@fabricfuture.com
Shipping Policy
At FABRIC FUTURE LIMITED (https://fabricfuture.global), we provide worldwide shipping of fabrics and textile products.
1. Shipping Locations
We ship worldwide, including:
- Europe
- United States
- Japan
- Other international destinations
2. Shipping Origin
All orders are shipped from China.
3. Delivery Time
- Standard delivery time: from 7-14 days
- Delivery times may vary depending on destination and logistics conditions
For precise delivery estimates, customers are encouraged to contact our менеджер.
4. Shipping Costs
- Shipping costs are calculated separately
- Rates depend on destination, order size, and shipping method
We may offer:
- promotional shipping rates
- free shipping campaigns (subject to conditions)
5. Order Processing
Orders are processed within a reasonable timeframe after confirmation.
6. Additional Information
For detailed shipping options, pricing, and delivery timelines, customers may contact our team at:
📧 global@fabricfuture.com